Cancel a booking
Enter the details you booked with
Find your booking
Give us the name, email and phone number used for the booking. We’ll email a link that cancels it.
Only bookings that have not started yet can be cancelled here. Once your time has begun, please speak to the park instead.
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Check your email
Nothing is cancelled yet.
The booking stands until you open the link in that email.
Nothing arrives within a few minutes? Check your spam folder, and make sure the details match the ones used to book.